Airtel Kenya offers a convenient service for transferring airtime (credit) from one Airtel number to another.
Known as Me2U, this service allows you to easily share airtime with friends or family on the Airtel network.
Here’s a step-by-step guide on how to send Airtel credit to another Airtel number.
Step-by-Step Guide to Sending Airtel Credit to Another Airtel Number
Follow the steps outlined below to successfully send Airtel credit to another Airtel line:
Step 1: Access the Airtel Me2U Service
Dial the Me2U Code
On your mobile phone, dial *140# and press the call button.
Step 2: Enter the Recipient’s Airtel Number
Follow the Prompts
After dialing *140#, you’ll be prompted to enter the Airtel number of the recipient.
Carefully enter the correct Airtel phone number to avoid errors.
Step 3: Enter the Amount to Transfer
Specify the Amount
Enter the amount of airtime you wish to send to the recipient.
Ensure that you have enough balance in your account to cover the transfer amount.
Step 4: Enter Your Me2U PIN
Enter the PIN
If this is your first time using Me2U, the default PIN is 1234.
For security, it’s recommended to change your PIN after the first transfer.
Complete the Transfer
Confirm the transaction by entering the PIN.
You’ll receive a confirmation SMS once the transfer is successful, and the recipient will also receive a notification.
Changing Your Me2U PIN
To change your Me2U PIN for added security, follow these steps:
Dial *140# on your Airtel phone.
Select “Change PIN”
Follow the prompts to choose the “Change PIN” option.
Enter Old PIN
Enter your current PIN (default is 1234 if you haven’t changed it).
Set New PIN
Enter a new 4-digit PIN of your choice and confirm it. This new PIN will be used for future transfers.
Important Things to Know About Sending Airtel Credit
Transfer Fees
Airtel Kenya typically does not charge for airtime transfers, but it’s always good to confirm this with customer service or check their current policies.
Transfer Limits
There may be minimum and maximum limits for transfers, so check Airtel’s terms to ensure your amount falls within acceptable limits.
PIN Security
Always keep your Me2U PIN secure and avoid sharing it with others to prevent unauthorized transfers.
Frequently Asked Questions About Sending Airtel Credit
Can I transfer airtime from Airtel to other networks?
No, the Me2U service only allows airtime transfers between Airtel-to-Airtel numbers. You cannot transfer Airtel credit to numbers on other networks.
What if I forget my Me2U PIN?
If you forget your Me2U PIN, contact Airtel customer service for assistance in resetting it.
Can I send airtime if my balance is low?
You need to have a sufficient balance to cover the transfer amount. Airtel will not allow you to transfer more than what you have in your account.
Is there a maximum limit for Me2U transfers?
Yes, Airtel typically sets a daily limit for airtime transfers. Check with Airtel customer care to confirm the current limit.
Conclusion: Share Airtime Easily with Airtel Me2U
The Airtel Me2U service makes it easy to share airtime with family and friends on the Airtel network.
Whether helping out in an emergency or sharing extra credit, Me2U offers a quick and convenient way to transfer airtime.
Just follow these steps and ensure you have the right PIN for a secure, smooth transaction.