How to Pay for StarTimes Packages in Kenya

StarTimes offers affordable and flexible TV packages in Kenya, catering to various budgets and entertainment preferences. 

From sports and movies to news and kids’ content, StarTimes provides a variety of channels through its satellite and digital terrestrial platforms. 

This guide walks you through different ways to pay for StarTimes packages in Kenya, making it easy to keep your subscription active. 

Available StarTimes Payment Methods 

StarTimes offers multiple ways to pay for your subscription, including M-Pesa, the StarTimes ON App, bank payments, and online payments. 

Let’s explore the various methods of making StarTimes payments in detail:

Method 1: Paying for StarTimes via M-Pesa 

Paying via M-Pesa is one of the most popular methods due to its convenience. 

Here’s how to pay your StarTimes subscription using M-Pesa: 

Go to the M-Pesa Menu

On your mobile phone, open the M-Pesa menu. 

Select Lipa na M-Pesa

Choose the “Lipa na M-Pesa” option. 

Select Pay Bill

Choose “Pay Bill” from the options. 

Enter the StarTimes Paybill Number

The official StarTimes Paybill number is 585858. 

Enter Your Smartcard or Decoder Number

Use your StarTimes smartcard number (found on your decoder or in your account) as the account number. 

Enter the Amount

Type in the amount for the package you wish to pay for. Packages vary in price, so confirm the cost of your chosen package beforehand. 

Enter Your M-Pesa PIN

Confirm the payment by entering your M-Pesa PIN. 

Receive Confirmation

You’ll receive a confirmation SMS from M-Pesa and StarTimes confirming your payment. Your subscription should activate within a few minutes. 

Method 2: Paying via the StarTimes ON App 

The StarTimes ON App allows users to manage subscriptions and access additional content right from their mobile phones. 

Here’s how to make a payment through the app: 

Download and Open the StarTimes ON App

Available on Google Play Store and Apple App Store, download and install the app if you haven’t already. 

Log In or Register

Log in with your StarTimes account details. If you’re a new user, register by following the on-screen prompts. 

Go to Subscription

Select the “Subscription” or “Recharge” option within the app. 

Enter Your Smartcard or Decoder Number: Input your StarTimes account details. 

Choose a Package

Select the package you want to subscribe to and confirm the amount. 

Choose a Payment Method

You can pay through various options, including mobile money (like M-Pesa) or card payment. 

Complete the Payment

Follow the payment prompts to finalize the transaction. Once successful, you’ll receive a confirmation notification, and your package will be activated. 

Method 3: Online Payment via StarTimes Website 

You can also pay for your StarTimes subscription directly on the StarTimes website. 

Here’s how: 

Go to the StarTimes Website

Visit the official StarTimes website at  www.startimestv.com

Navigate to Payment Options

Look for the “Recharge” or “Payment” section on the homepage. 

Enter Your Smartcard or Decoder Number

Type in your StarTimes account number. 

Select Package and Payment Method

Choose your desired package and select your preferred payment method (such as mobile money, debit card, or credit card). 

Confirm and Pay

Follow the payment prompts to complete the transaction. A confirmation message will be sent to you once your payment is successful. 

Method 4: Bank Payments for StarTimes 

Some Kenyan banks provide the option to pay for StarTimes through bank transfers. 

Here’s how to do it: 

Visit Your Bank

Log in to your mobile banking app or go to your bank’s branch/ATM. 

Choose Pay Bill Option

In the mobile banking app, select the “Pay Bill” or “Utility Payment” option. 

Enter StarTimes Details: 

  • Paybill Number

Use the StarTimes Paybill number (585858). 

  • Account Number

Enter your StarTimes smartcard or decoder number. 

Enter Amount and Confirm Payment

Type in the amount for your chosen package, and confirm the transaction. 

Receive Confirmation

Once the payment is processed, you should receive confirmation from both your bank and StarTimes. 

Note: Availability of this service may vary depending on your bank, so contact your bank for specific instructions on paying utility bills. 

StarTimes Packages in Kenya 

Here are some of the popular StarTimes packages available in Kenya: 

Nyota Package

Affordable package with basic local channels. 

Basic Bouquet:

Offers a range of entertainment, news, and kids’ channels. 

Classic Bouquet

A mid-range package with additional channels, including sports and international news. 

Super Bouquet

Premium package featuring the largest variety of sports, entertainment, and movie channels. 

Each package offers a mix of channels to cater to different tastes and budgets. You can check the latest pricing on the StarTimes website or app. 

Tips for Managing Your StarTimes Subscription 

Here are worthwhile tips for managing your subscription with StarTimes.

Keep Track of Expiry Dates

Set a reminder for your subscription’s expiry date to avoid interruptions. 

Choose the Right Package

Assess your viewing needs and select the package that best fits your preferences. 

Take Advantage of StarTimes Promotions

StarTimes frequently offers promotions and discounts. Keep an eye on their website or social media channels to take advantage of these deals. 

Frequently Asked Questions About StarTimes Payment 

Can I switch packages before my current subscription expires? 

Yes, you can upgrade your package at any time. However, downgrading may not take effect until your current subscription period ends. Check with StarTimes customer support for specifics. 

How long does it take for my subscription to activate after payment? 

Most payments are processed instantly, but in some cases, it may take a few minutes. If there is a delay, contact StarTimes customer service for assistance. 

What should I do if my payment fails? 

If your payment fails, check your payment details (smartcard number, amount, etc.) and try again. If issues persist, contact StarTimes customer support or your payment provider. 

Can I pay for my StarTimes package in advance? 

Yes, you can pay for multiple months in advance by selecting the relevant subscription duration during the payment process. 

Conclusion: Stay Entertained with Easy StarTimes Payments 

Paying for your StarTimes package in Kenya is convenient, thanks to multiple payment methods, including M-Pesa, the StarTimes ON App, and online options. 

By following these steps, you can easily manage your subscription, stay up to date on payments, and enjoy uninterrupted entertainment. 

Choose the payment method that best suits you, and enjoy all that StarTimes has to offer! 

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