February 28, 2025
Paying for parking in Mombasa has become a straightforward process thanks to digital solutions that make it easy to pay on the go.
This guide explains the steps involved in paying for parking, the available payment options, and tips for ensuring you’re up to date with Mombasa’s parking regulations.
The Mombasa County government has implemented a digital parking payment system, streamlining the process and making it more convenient for motorists.
Through this system, you can pay for parking using your mobile phone, avoiding the hassle of looking for physical pay stations.
Payments can be made through USSD codes, mobile apps, or mobile money, which are accessible to everyone with a mobile phone.
Here’s how to pay for your parking in Mombasa using the digital system:
Mombasa has designated parking zones that may have different rates based on location.
Typically, zones in the city center have higher rates due to the high demand for parking spots.
Check the area you’re parking in and be aware of the rates applicable for that zone to avoid underpayment.
The simplest way to pay for parking in Mombasa is by using a USSD code. Here’s how:
On your mobile phone, dial *282#.
You’ll see a menu with options. Choose the Parking option by entering the corresponding number.
Input your vehicle registration number as prompted.
Select the duration for which you want to park. Options typically include hourly, daily, or monthly parking.
Confirm the details and proceed with the payment. You’ll receive a prompt to authorize the transaction through M-Pesa or another mobile payment method.
After payment, you’ll receive an SMS confirming your parking payment, including the duration and the expiry time.
If you’re parking a car with the registration number KBA123A for one day, dial *282#, select the parking option, enter “KBA123A,” choose “Daily Parking,” and confirm payment through M-Pesa.
Mombasa County occasionally introduces or updates mobile apps for parking payments.
Here’s how to use an app if available:
Search for “Mombasa County eServices” in the Google Play Store or App Store.
Enter your details to create an account or log in if you already have one.
Enter your vehicle registration number, vehicle category, and choose your parking zone.
Choose how long you’ll be parking, i.e., daily, or monthly.
Confirm the amount and pay using M-Pesa, Airtel Money, or another available payment method.
Once payment is complete, the app will confirm your parking, and you can check your remaining time directly within the app.
If the USSD code or app is unavailable, you may still be able to pay manually in certain locations:
Mombasa County parking attendants are often available in high-traffic parking areas to assist with payments.
Give the attendant your vehicle registration number and specify how long you’ll be parked.
Once payment is complete, the attendant will provide you with a printed receipt showing your parking duration and payment.
Note: Manual payment options may vary depending on the specific area or day, as digital payment is the preferred method for Mombasa County.
If you’re parked for an extended period, make sure to extend your parking duration before it expires to avoid fines.
Always keep the confirmation SMS or app notification as proof of payment. It serves as evidence if any dispute arises regarding your parking status.
Always use official USSD codes or apps to pay. Avoid giving payment information to unverified individuals.
Be mindful of no-parking zones or areas with time restrictions, as parking there may lead to penalties or towing.
If you experience issues with payment, wait a few minutes and try again. If the problem persists, contact Mombasa County’s customer service or Safaricom’s M-Pesa support line for assistance.
Typically, parking payments are non-refundable. However, check with the Mombasa County parking department if you have a unique situation.
If your paid time expires, you must pay again to extend your parking time. Failing to do so may result in a fine or your vehicle being clamped or towed.
Parking payments are usually tied to the specific vehicle registration number provided during the transaction, so they aren’t transferable.
Double-check details before confirming payment.
With Mombasa’s digital parking payment options, paying for parking has never been easier.
Whether you’re using the USSD code, a mobile app, or a parking attendant, Mombasa County has made the process straightforward to help you save time and avoid parking violations.
Follow this guide to ensure you’re well-prepared, so you can park hassle-free and focus on your activities in the beautiful coastal city.