How to Get Mpesa Statements Easily

As a daily Mpesa user, there comes a time when you need to assess your spending habits, which necessitates getting your Mpesa statement.

In this article, we’ll show you how to get m-pesa statements on your phone.

What is an Mpesa statement? 

An M-pesa statement is a document that provides a record of all transactions completed by any user on the m-pesa network. It includes detailed information, including a timestamp of when the transaction was completed, the payment processor, and details of the parties involved. 

With that being said…

How then can you get your Mpesa statement?

There are several methods you can use to get your Mpesa statement. But first, you must ensure that you’ve successfully registered for mpesa statements.

How to get your Mpesa statement via USSD

You can get two types of Mpesa transaction statements when you use the USSD. That is a mini statement and a full statement.

• A mini statement – This statement only presents a maximum of five most recent transactions. 
• A full statement –  This statement produces transactions per the period you choose (usually up to 12 months).

How to get a mini statement

To get your m-pesa mini statement, follow these steps:

1. Dial *334# 
2. Select option 7, “my account.”
3. Select option 3, “M-pesa statement.”
4. Select option 1, “request statement.”
5. Select option 0 “last 5 transactions”
6. Safaricom will send you an SMS containing your mini Statement 

How to get a full statement

Follow the steps below to get a full mpesa statement:

1. Dial *334# 
2. Select option 7, “my account.”
3. Choose option 3, “M-pesa statement.”
4. Choose option 1, “request statement.”
5. Choose option 1, “full statement.”
6. Select your desired “statement period,” e.g., one month.
7. Enter “recipient’s email address.”
8. If the operation is successful, Safaricom will send you an email containing the full statement to the email address provided. 

It is important to note that the full statement document is password protected using your registered ID number as the default password. 

How to get your M-pesa statement via SIM Toolkit

You can also get your M-pesa statement via your SIM Toolkit. However, this method only allows you to get a mini statement. 

Here are the steps to follow:

1. Open your Safaricom SIM Toolkit
2. Select “M-pesa”
3. Select “my account.”
4. Select “mini statement.”
5. Enter your M-pesa pin.

How to get your Mpesa statement via the self-care portal

To get your Mpesa statement online, you will need the following:

• A tablet, pc, or a smartphone
• A browser
• Internet connection
• Phone number and username

You will then follow these steps: 

1. Open your browser
2. Gp to the Safaricom self-care portal
3. Create an account (tap on the register button)
4. Confirm your phone number. Retrieve a code sent to your number in the messages and use it for confirmation
5. Log in to your mpesa statement using the credentials you used to register an account.
6. Follow the on-screen instructions. You will be able to access details of your transaction history.

How to get your Mpesa statement via the M-Ledger app

Another way you can get your Mpesa statement is through the M-Ledger app – you can download this app from the App Store or Play Store.

In this method, the M-Ledger app schemes through the Mpesa messages in your mobile phone and then develops a database for them.

In addition, the app does the following:

• It shows you your current Mpesa balance
• Give you access to all your recent transactions
• Calculate for your transaction costs 
• Give you access to sorted information for all your transaction types: paybill, airtime, and more.
• Give you a summary of your data in graphs and charts.

Benefits of M-Ledger

• It is convenient
• The app is easy to use
• Analyzes your transaction in a friendly format

How to get your Mpesa statement via Safaricom Zuri

Did you know you can also get your mpesa statement by chatting with Zuri, the AI assistant developed by Safaricom?

Well, yes, you can, and it’s pretty easy. 

You’ll only need to respond with numbers from the menu presented to you in the chat. After following all the on-screen prompts, you will receive an SMS code on your phone that you’ll use to verify your request. 

How to get your Mpesa statement via the customer care center

Another way you can get your mpesa statement is by physically visiting a Safaricom Customer care center. The attendants will verify your identity and provide the statement for the period you need. 

It’s not that convenient, but it works anyway. 

It is, however, essential to note that, unlike other methods, this one is at a fee (kshs.50).

Final take

The Mpesa statement is an essential tool for both individuals and organizations. It will give you a clear picture of when and how you spent money via Safaricom’s mobile payment. 

Finally, in case you encounter any challenges while requesting your Mpesa statement, remember you can always get in touch with Safaricom’s customer care for further assistance.   

FAQs on How to Get Your M-Pesa Statement

Dial *334# >> Select option 7 “my account” >> Select option 3 “Mpesa statement” >> Select option 1 “request statement” >> Select option 1 “full statement” >> Select “ 6 months” >> Enter your email address.