February 28, 2025
Airtel Money offers users a convenient way to manage finances, from sending and receiving money to paying bills and purchasing airtime.
Keeping track of these transactions is essential, whether for personal budgeting, business records, or verifying payments.
Here’s how you can quickly and easily obtain your Airtel Money statement.
Having a record of your Airtel Money transactions can be helpful in various situations, such as:
Tracking your expenses to manage your finances better.
Keeping a record of customer payments or expenses.
Providing evidence for transactions, especially for purchases or bill payments.
Verifying amounts in case of transaction errors or disputes.
Airtel provides several ways for customers to access their Airtel Money statement, making it easy to choose the method that suits you best. Let’s explore the main options.
One of the simplest ways to get your Airtel Money statement is through a USSD code. Here’s how:
Your statement should be delivered within a few minutes. If you request it via email, make sure your email is registered with Airtel.
Note: Airtel may charge a small fee for this service, depending on the type of statement requested.
For a more detailed record, you can request a statement via email. Here’s how:
Open your email and compose a message.
Use a subject line like “Airtel Money Statement Request.”
Your full name and registered Airtel number. Specify the period you want the statement for (e.g., “April 1, 2023, to April 30, 2023”).
Send your request to the customer service email (e.g.,customercare@ke.airtel.com ).
It’s recommended to confirm the current email address via Airtel customer support, as it may vary.
Airtel typically responds within 24-48 hours with your statement attached in PDF format. Ensure you have a PDF reader installed on your device to view the statement.
If you prefer in-person assistance, you can visit an Airtel service center to request your Airtel Money statement. Here’s what you’ll need:
Carry a valid ID (such as a national ID card or passport) that matches the registered Airtel account.
The representative will need your Airtel number to access your Airtel Money records.
Indicate the time frame for the statement you need.
The Airtel representative will guide you on the process and inform you if there are any applicable fees. You may receive the statement immediately or have it sent to you via email.
In some regions, the Airtel App may provide a feature for accessing Airtel Money statements. Check if the Airtel App offers this option:
The Airtel app is available for free download on Google Play Store or Apple App Store.
Follow the app prompts to log in.
Navigate to the Airtel Money section in the app.
Some versions of the app may allow you to view recent transactions or download statements directly.
This method provides a quick overview, although detailed statements may still require an official request.
Yes, Airtel may charge a small fee, especially for full statements. Confirm any fees with Airtel customer service before requesting.
No, Airtel Money statements are confidential and can only be requested by the registered account holder.
Airtel typically retains transaction records for several months to a year. For a longer history, inquire directly with Airtel to check availability.
If you’re requesting the statement via email, ensure your email address is correctly registered with Airtel to avoid delays.
Airtel Money statements contain sensitive information. Store them safely and avoid sharing them unnecessarily.
Getting your Airtel Money statement is simple and helps you manage finances, keep accurate records, and resolve any issues quickly.
Whether you need it for personal use or business purposes, use one of the methods above to access your statement efficiently.
For additional assistance, Airtel’s customer care is always available to guide you.